Process Mapping in RPA
The first stage in any automation approach is process mapping. It enables non-technical users to collaborate across departments and view the process landscape.
Processes that are an inefficient cost you time and money. Opportunities for process improvement are hidden by bottlenecks, complexity, and a lack of understanding. Gaining deeper insight into business operations through process modelling enables you to achieve scaleable efficiencies.
Processes that result in customer dissatisfaction
processes that have obvious problems with high cost and volume
processes which is highly repetitive and still requires significant manual intervention