24*7
AVAILABILITY
Cloud Adoption Services
MIGRATION FROM ON-PREMISE TO CLOUD
Though today most organizations use IT applications for their process automation there are several peripheral processes around them that stifle efficiency.
​
These process typically involve use of manual forms, repetitive tasks, inter-system interactions, data entry into multiple systems etc.
​
RPA or Intelligent Automation allows organization to eliminate these process inefficiencies using a host of capabilities such as OCR (Optical Character Recognition), Rule-Based Exception, Actionable Intelligence etc.
​
In layman terms, RPA and Intelligent automation are like the engine oil for the several moving parts of an organization. They reduce friction and speed-up operations
CLOUD SERVICES
Operational processes can typically be classified into two broad areas
-
Repetitive Processes
-
Processes that require decision making
​
RPA coupled with Machine Learning (ML) and Artificial Intelligence (AI) can be implemented in processes that require decision making.
​
​
BENEFITS OF USING RPA
RAPID RETURN ON INVESTMENT
24/7 AVAILABLITY
COST SAVING
INCREASED SPEED & PRODUCTIVITY
RPA BOOSTS INNOVATION
We need to understand how technology evolves. Mostly, it is developed to solve a specific problem or to provide an answer to generic themes such as security, convenience, user experience, automation, etc. In the case of RPA it evolved with the fundamental to automate tasks that were repeatable and error prone.
​
When employees are burdened with mundane error prone tasks , over a period of time they lose their ability to change and adopt new ideas. This comfort with status-quo is dangerous for organizations as it stifles creativity and impacts customer delivery.
​
On the other hand, once repeatable tasks are taken away from a process, room is created for innovation. Employees are able to think of new ideas and invest in creating better processes and experiences. Hence, the faster an organization eliminates repeatable tasks through RPA, faster will the organization be able to drive innovation.
INDUSTRY USE CASES FOR CLOUD ADOPTION
INSURANCE
-
Customer On-Boarding
-
Underwriting and Pricing
-
Claims Processing
BANKING
-
Loan processing
-
Fraud management
-
Payment reconciliation
-
Customer onboarding and account setup
HEALTHCARE
-
Billing patients and processing claims
-
Digitizing patient files
-
Managing inventory
-
Entering repetitive data
BUSINESS PROCESS OUTSOURCING
-
Billing data
-
Issuing Refunds
-
Creating Invoices
-
Report Preparation
RETAIL INDUSTRY
-
Returns Processing
-
Workflow Management
-
Customer support management
-
Marketing
FINANCE
-
Procure to Pay
-
Accounts Receivable
-
Credit Assessment
-
Financial planning, analysis and reporting