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Cloud Adoption Services

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MIGRATION FROM ON-PREMISE TO CLOUD

Though today most organizations use IT applications for their process automation there are several peripheral processes around them that stifle efficiency. 

These process typically involve use of manual forms, repetitive tasks, inter-system interactions, data entry into multiple systems etc.

RPA or Intelligent Automation allows organization to eliminate these process inefficiencies using a host of capabilities such as OCR (Optical Character Recognition), Rule-Based Exception, Actionable Intelligence etc.

In layman terms, RPA and Intelligent automation are like the engine oil for the several moving parts of an organization. They reduce friction and speed-up operations

CLOUD SERVICES

Operational processes can typically be classified into two broad areas

  • Repetitive Processes

  • Processes that require decision making

RPA coupled with Machine Learning (ML) and Artificial Intelligence (AI) can be implemented in processes that require decision making.

BENEFITS OF USING RPA

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RAPID RETURN ON INVESTMENT

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24/7 AVAILABLITY

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COST SAVING

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INCREASED SPEED & PRODUCTIVITY

RPA BOOSTS INNOVATION

We need to understand how technology evolves. Mostly, it is developed to solve a specific problem or to provide an answer to generic themes such as security, convenience, user experience, automation, etc. In the case of RPA it evolved with the fundamental to automate tasks that were repeatable and error prone.

When employees are burdened with mundane error prone tasks , over a period of time they lose their ability to change and adopt new ideas. This comfort with status-quo is dangerous for organizations as it stifles creativity and impacts customer delivery.

On the other hand, once repeatable tasks are taken away from a process, room is created for innovation.  Employees are able to think of new ideas and invest in creating better processes and experiences. Hence, the faster an organization eliminates repeatable tasks through RPA,  faster will the organization be able to drive innovation.

INDUSTRY USE CASES FOR CLOUD ADOPTION

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INSURANCE

  • Customer On-Boarding

  • Underwriting and Pricing

  • Claims Processing

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BANKING

  • Loan processing

  • Fraud management

  • Payment reconciliation

  • Customer onboarding and account setup

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HEALTHCARE

  • Billing patients and processing claims

  • Digitizing patient files

  • Managing inventory

  • Entering repetitive data

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BUSINESS PROCESS OUTSOURCING

  • Billing data

  • Issuing Refunds

  • Creating Invoices

  • Report Preparation

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RETAIL INDUSTRY

  • Returns Processing

  • Workflow Management

  • Customer support management

  • Marketing

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FINANCE

  • Procure to Pay 

  • Accounts Receivable

  • Credit Assessment

  • Financial planning, analysis and reporting

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